Session 1  |  March 7, 2024  |  2:00 – 3:30 p.m., Pacific Time
Session 2  |  March 14, 2024  |  2:00 – 3:00 p.m., Pacific Time
Registration is now closed. 

Overview

Local health plans and community health centers have long been key partners in providing access to primary care services for California’s Medi-Cal population. Health centers help form the backbone of the safety net in communities across California and work with local plans to reach individuals who might otherwise go without care or seek services in less appropriate or more costly settings. 

An array of external factors impact both local health plans and clinics, including shifts in the demographics of local communities and health care needs of individuals and families; unforeseen health crises, such as the COVID-19 pandemic; systemic changes in reimbursement and payment mechanisms; new and emerging federal and/or state regulatory requirements; and changes in the quality landscape and requirements around quality improvement.   

In collaboration, the LHPC Institute and California Primary Care Association (CPCA) will host a two-part webinar series that will discuss the quality improvement landscape, highlight the necessity and value of plan/clinic collaboration, walk through the realities of current performance and explain why and how this matters to plans and clinics. Presenters will explore the nexus between data sharing and quality, and offer recommendations for promising practices in quality improvement at the plan and clinic level. Participants will also hear case studies of successful plan/clinic partnerships in pursuit of advancing quality across the continuum of care.

Who should attend: This series may be most valuable for plan and clinic staff whose work is impacted by or supports quality improvement initiatives and activities. You are welcome to share the webinar information with others in your networks that might benefit from the information being shared.

Series Agenda

Session 1: Making the Case — Pursuing Quality Improvement Through Plan/Clinic Partnerships

• Managed care and community health center overview
• Today’s quality improvement landscape — State requirements mutually impacting plans and clinics
• Understanding the realities of current performance and why it matters
• Promising practices in quality improvement at the plan, clinic level
• Why plan/clinic collaborations are important

Session 2: Partnership in Action — Perspectives from Plans & Clinics

In this session, participants will hear case studies of successful plan/clinic collaborations. Plan and clinic partners will discuss their approaches to relationship building and maintenance, and share details around their collaborative efforts to improve quality outcomes for their members.

Faculty

Dan Castle, Quality Improvement Manager, Community Health Centers of the Central Coast

James Crounse, MD, MPH, Assistant Chief Medical Officer, SAC Health

Lakshmi Dhanvanthari, MD, Chief Medical Officer, Health Plan of San Joaquin

Jacob Diekmann, MBA, Senior Director of Quality Systems, Inland Empire Health Plan

Lauren A. Geeb, MBA, Director, Quality Improvement, CenCal Health

David Luong, MPH, CPH, Epidemiology Analyst, SAC Health

Robert Moore, MD, MPH, MBA, Chief Medical Officer, Partnership HealthPlan of California

Christine Noguera, Chief Executive Officer, Community Medical Centers

Registration

This program is complimentary and open to the public; however, registration is required. You are welcome to forward the webinar information to others in your networks that may benefit from the program. 

Registration closed March 5 at 5:00 p.m.

Participating in the Webinar: You will only need a computer with an updated web browser (Google Chrome, Microsoft Edge, Mozilla Firefox or Safari are recommended). Participants may opt to listen to the webinar via telephone or device.